LeafLink is excited to introduce funding on delivery, an update to pay sellers faster for Flexible Payment invoices while extending net term periods for buyers. Read the FAQ below to better understand how this feature works, who it applies to, and how it will help you and your buyers improve your cash flow.
What is funding on delivery?
Funding on delivery is an update to LeafLink’s disbursement process in which LeafLink accelerates payment to participating sellers for certain Flexible Payment invoices.
Why did LeafLink develop funding on delivery?
Historically, sellers would have to wait for their buyers to confirm delivery of each Flexible Payment order prior to receiving payment from LeafLink, which often delayed the payout date by adding additional and sequential steps to the process. By funding sellers on delivery date for qualifying orders and continuing to allow buyers to review, confirm, and/or dispute orders concurrently, LeafLink is able to accelerate payment to our sellers and continue to provide simple and easy tools to allow our buyers to manage their orders while removing unnecessary steps in the process.
Who is eligible for funding on delivery?
Sellers paying for Flexible Payments that provide an estimated ship or delivery date prior to delivery will be eligible for funding on delivery on those orders. Buyers will continue to be able to review and confirm deliveries on all orders in the Payments portal, even if no longer required by LeafLink. Buyers will have the opportunity to increase their payment terms by an additional 2 business days by confirming orders within 2 business days of receipt. Buyers will continue to have the ability to review, confirm, and/or dispute any orders at any time. This feature will only impact future invoices, so invoices already in the queue will remain unchanged.
How do I know which Flexible Payments orders will require buyer confirmation prior to funding?
There are a number of factors that will determine whether LeafLink will require buyer confirmation prior to funding an invoice under the enhanced experience. Generally, LeafLink will continue to require buyer confirmation prior to funding Flexible Payments orders in the following circumstances:
- Buyer paid financing charge
- Large individual and/or daily aggregate order amounts
- Orders with sellers who have been flagged for more than three delivery/ship date disputes on trailing 30-day basis
- Buyers operating under LeafLink feature pilot programs
- Other orders at LeafLink’s discretion
When will this change go live?
This change will go live for select users in October, 2022 with additional customers to join on a rolling basis. This new experience will be applied prospectively to new orders assigned by sellers on or after the launch date. Orders assigned prior to the launch date will still require buyer confirmation prior to funding.
Who should I connect with if I have questions that aren’t answered here?
If you still have questions, please connect with your LeafLink Account Manager or reach out to our support team at email@example.com.